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DOMESTIC SHIPPING
All domestic orders have a flat shipping rate of $9.00
For orders including 3 units or more, domestic shipping is free
(*excludes 25-29 Nov 2021) -
Dispatch times
Orders are packed & shipped within 24 hours (excluding Sundays, public holidays and times of peak-demand).
During these times it may take up to 48 hours for our Solèr SPF team to pack & post your order. -
Tracking
We use Australia Post.
Once your order has been shipped we will email you a tracking number that you can use to
check your delivery status here -
RETURN CONDITIONS
If your Solèr SPF is damaged or faulty on arrival, please send a photo of the product & packaging within 7 days of receiving the goods and quote your order number and we will replace your product.
We accept returns within 14 days of the date of purchase with the following conditions:
*Item(s) must be unused and in the same condition that you received it; and
*Items must also be in the original packaging
*'Sale' items cannot be returned for exchange, credit or refund (unless they are deemed to be Faulty).
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INTERNATIONAL SHIPPING
For regulatory reasons (sunscreen is heavily regulated after all), we currently do not ship internationally.
Looking for our policy?
For further details on our Shipping & Returns, please check out Shipping & Returns policy here.